Returns and Refunds

Returns

Returns without an authorized return request will NOT be accepted under any circumstances

Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle free return or exchange process.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is authorized, make a separate purchase for the new item

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Eligibility for Return

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging
Purchases made between January 1 to November 20 - Return requests must be submitted within 30 days from the date of delivery. No Return request will be authorized after this period
Purchases made between November 21 to December 31 - Return requests must be submitted by January 10

Preparing to Return

To start a return, you can contact us at sales@duelonjewel.com or call us at 408-800-7134
After your reurn request is authorized, an unpaid return label will be emailed to you
All items must be returned in their original packaging with the security tag intact. Please make sure that the item has packaging material like bubble wrap etc. to prevent any damage during shipping
Package needs to reach our address within 10 days from the date of the return request is authorized. Return packages will be accepted after this period if the package shows that it was shipped within 10 days of return request authorization.

Refunds

Refund for “Damaged or Incorrect Item”

If you are returning due to damaged or incorrect item received, a full refund will be issued

Refund for “Other Reasons” other than Damaged or Incorrect Item

If you are returning due to any other reason, the cost of shipping the product to the buyer plus the cost of return shipping will be deducted from the refund
Please allow 3 to 5 business days to process and issue your refund on your original form of payment

Exceptions / non-refundable items

No refund will be issued if the returned items have been damaged, altered or security tag is broken
No refunds on Duel On Jewel Gift Cards

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Jewelry Size & Fit Guide | Bangles, Anklets & Necklace Length Chart

Jewelry Size & Fit Guide

How to Choose the Right Jewelry Size

Selecting the correct jewelry size ensures comfort, balance, and a polished look. Whether you are choosing bangles for stacking, anklets for festive styling, or necklaces for layering, proper fit enhances both appearance and wearability. Use this guide to measure accurately and choose the ideal size for your handcrafted jewelry.

Bangle & Bracelet Sizing Guide

How do I measure my bangle size?

To determine your correct bangle size:

Bring your thumb and little finger together as if putting on a bangle.
Measure across the widest part of your hand using a flexible measuring tape.
Compare your measurement to the size chart below.

Standard Bangle Sizes

2.4 – Small
2.6 – Medium
2.8 – Large
2.10 – Extra Large

Bangles should slide over your hand comfortably without excessive force, but they should not fall off easily once worn.

How should bracelets fit?

For clasp or adjustable bracelets:

Measure your wrist circumference.
Add 0.5 to 1 inch depending on how loose you prefer the fit.

Bracelets should feel secure without digging into the skin. Slight movement is normal, but excessive sliding may indicate a larger size than needed.

Anklet Sizing Guide

How do I measure my anklet size?

To measure for anklets:

Wrap a measuring tape around your ankle at the point where you want the anklet to sit.
Add 0.5 to 1 inch for comfort and movement.

Anklets should sit comfortably around the ankle without feeling tight. For layered or decorative anklets, slightly looser sizing allows for natural movement.

Necklace & Pendant Length Guide

Necklace length affects how a piece frames your neckline and complements your outfit. The chart below shows common necklace lengths and how they typically fall when worn.

What is the most common necklace length?

An 18-inch necklace (Princess length) is the most versatile and commonly worn length. It typically rests at the base of the neck and pairs well with both everyday and festive outfits.

What is a 16-inch necklace?

A 16-inch necklace (Choker length) sits close to the neckline and works well with open or V-shaped necklines.

What is a 24-inch necklace?

A 24-inch necklace (Matinee length) falls below the collarbone and is ideal for layering or statement pendants.

What is a 30-inch or longer necklace?

Necklaces measuring 30 inches or more (Opera and Rope lengths) create an elongated look and are often used for layered styling or traditional statement pieces.

Fit & Comfort Tips for Statement Jewelry

Statement earrings should feel balanced and lightweight despite their bold appearance.
Bangles should move naturally but not slide excessively.
Longer necklaces pair well with embroidered or layered outfits.
For events or extended wear, prioritize comfort along with design.

Frequently Asked Questions

How do I know my correct bangle size?

Measure across the widest part of your hand while keeping your fingers together. Compare the measurement with the standard size chart to determine the correct fit.

Are statement earrings heavy?

Most handcrafted statement earrings are designed to appear bold while remaining lightweight for comfortable wear during events and festivals.

What necklace length suits most people?

An 18-inch necklace suits most people and is considered the standard length for both casual and formal styling.

Should bangles fit tightly?

No. Bangles should slide over your hand with gentle effort and sit comfortably on your wrist without restricting movement.

How much extra length should I add when measuring for bracelets or anklets?

Adding 0.5 to 1 inch ensures comfort and allows for natural movement without feeling restrictive.