Shipping
-
Currently we ship only in United States including Alaska and Hawaii
-
Orders will be shipped within 2 business days after it has been placed
-
An email about the shipping details will be sent to you
-
Any cancellation of the order should be made before the order has been shipped
-
Contact us for any other questions
-
Purchase on $30 and more before taxes
-
Order should be shipped to a single address within United States including Alaska and Hawaii
-
Orders will be shipped with USPS Priority Mail or USPS Parcel Post depending upon the size of the order
-
Orders will be delivered within 2 to 10 business days
Packaging
Jewelry will be shipped in organza or suede pouch. It may vary in color and availability. You may request your choice in the comment box in the checkout process but we cannot guarantee your request. This is part of our free packaging so sometimes jewelry items may be combined in one pouch.
Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return and exchange process.
-
You may return items within 30 days of delivery for a full refund
-
We pay all shipping costs if a return is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item)
-
if you received free shipping then shipping costs will be deducted from your refund
-
All items must be returned in their original packaging and in "like new" condition
-
Any further questions please Contact us.
At Duel on Jewel we strive hard to provide our customers high quality fashion jewelry at unbeatable prices. However if you find a price lower at our competitors website or www.duelonjewel.com after your purchase from our website then we will refund you the difference. This poilcy applies to
-
Purchase of the item from www.duelonjewel.com is required to apply for a refund
-
Price difference applies to full cost of the item minus sales, promotions and taxes. Items that are auctioned do not apply.
-
Item must have the same product detail like plating, materials, color, etc. and available for purchase at competitor's or www.duelonjewel.com website
-
Price Match guarantee is for online websites only
-
One claim per item and per customer. Multiple claims on the same item will not be accepted
-
Contact us within 30 days of the shipping date of your order with link to the website for a refund of the price difference
-
Duel on Jewel Inc. reserves the right to refuse any claim if abuse of this guarantee is found
Privacy Policy
Duel on Jewel Inc. is committed to protecting your privacy. Your information, whether public or private, will not be sold, rented, exchanged, transferred, or distributed to any third party for any reason whatsoever, without your consent, Any information that is collected at www.duelonjewel.com may be used to:
-
Improve customer service with your feedback.
-
Offer a fashion jewelry collection on our website that represents your personality with flair.
-
Process transactions that will keep you updated on your order, shipping and follow up reviews.
-
Send emails related to promotions, coupons, style tips and updates regarding Duel on Jewel .
|
